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Measuring Passenger Satisfaction of Interpretive Programming on Two Amtrak Trains in the Midwest: Testing the Expectancy Disconfirmation Theory (Research) (Survey)

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Title: Measuring Passenger Satisfaction of Interpretive Programming on Two Amtrak Trains in the Midwest: Testing the Expectancy Disconfirmation Theory (Research) (Survey)
Author : Journal of Interpretation Research
Release Date : January 01, 2008
Genre: Language Arts & Disciplines,Books,Professional & Technical,Education,
Pages : * pages
Size : 259 KB

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Introduction The railroad industry played an important role in early national park development (Johns, 1996). In 1870, the federal government sent the Washburne-Langford-Doane expedition into Yellowstone to confirm the existence of "hellish" features described by fur trapper John Coulter.Members of this party found not only spectacular scenery, but also discussed ways to save the area for public enjoyment--consistent with the notion of democratic idealism that is often associated with the preservation movement (Wellman & Probst, 2004). However, some historians believe that officials from the Northern Pacific Railroad (NPR) originated the national park idea and lobbied for its support (Zaslowsky & Watkins, 1994).